Contact Us
WE'RE HERE TO HELP YOU 24/7
Have a question, need technical support, or want to discuss a custom plan? Our dedicated support team is available around the clock to help you get the most out of your cloud infrastructure.
Send Us a Message
Whether you're evaluating plans, facing a technical issue, or need a custom enterprise quote, then fill in the form and we'll get back to you within a few hours.
support@cloudvpshosting.app
sales@cloudvpshosting.app
Support Hours
24/7 Expert & Critical Support
Email: Response within 4 hours
Office Address
SeekaHost Technologies Ltd
Bartle House Oxford Court, Manchester, M2 3WQ
Frequently Asked Questions
Quick answers to common support and contact questions.
How quickly will I receive a response?
Live chat responses are under 2 minutes. Email tickets are typically resolved within 4 hours. Critical production issues are escalated immediately.Do you offer phone support?
Yes. Phone support is available for customers on Cloud Plus and above. Enterprise customers get a dedicated account manager with a direct line.Can I request a custom enterprise plan?
Absolutely. Fill in the contact form and select 'Enterprise Enquiry'. Our sales team will schedule a call within 24 hours to discuss your requirements.Where are your support engineers based?
Our support team is distributed across the UK, EU, and US ensuring coverage across all time zones with native-level expertise.Is there a status page for infrastructure incidents?
Yes. Visit our status page to check real-time uptime, ongoing incidents, and historical performance across all regions.
